She has demonstrated expertise in areas such as strategic leadership, creative problem-solving, diversity consultation, conflict resolution, benefits, and compensation, supervising and mentoring, new hire orientation, staffing, risk management, consulting, benchmarking, organizational design, performance management, salary administration, the performance appraisal process, and both written and verbal communication.

Some of her key career highlights include:

• Creating and facilitating the staff acquisition team, which led the recruitment and interview process
• Successfully staffing and training over 1,900 employees across various positions, from market sector presidents to call service center employees
• Contributing to staff safety through active participation in safety and risk management programs, including OSHA 300 Log, work-related injuries, and Transitional Duty Programs